Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from your AppleCare+ purchase date(1) and adds unlimited incidents of accidental damage protection. Each incident is subject to a service?fee of ?2500 for screen or back glass damage, or ?8900 for other accidental damage.(2)
How to get AppleCare+
- Purchase AppleCare+ with your new iPhone.
- Or buy it within 60 days of your iPhone purchase:
- On your iPhone (go to Settings > General > About and choose Add AppleCare+ Coverage)
- Online (requires you to verify your serial number and run a remote diagnostic)
- At an Apple Store (requires inspection of your iPhone & proof of purchase)
- By calling 000800 1009009 (requires you to run a remote diagnostic and provide proof of purchase)(3)
One stop for support
Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Priority access to Apple experts by chat or phone
- Same-day service in most major metropolitan areas worldwide(4)
- Pickup and delivery service: Schedule a pickup at your home or office. We’ll return your iPhone when service is completed
- Carry-in repairs: Take your iPhone to an Apple Store or other Apple Authorised Service Provider(4)
Apple hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised?technicians. Coverage includes the following:
- Your iPhone
- Battery(1)
- Included cable
- Unlimited incidents of accidental damage protection,(2) each subject to a service?fee of ?2500 for screen or back glass damage, or ?8900 for other accidental damage
Software support included
With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:
- Using iOS and iCloud
- Connecting to wireless networks
- Questions about Apple-branded iPhone apps such as FaceTime, Mail and Calendar
Important notes
